For Patients & Visitors

CHMC VISITOR POLICY

EFFECTIVE DATE: 4/10/2023

Beginning Monday, April 10, we discontinued COVID masking requirements for patients, visitors, and employees in most settings. Masking will be optional, but encouraged, for flu-vaccinated staff and optional for patients and visitors in all areas except for the Ravinder N. Agarwal Renal Center.

However, if you have COVID-19-like symptoms, including but not limited to fever, cough, shortness of breath, chills, loss of taste or smell, or diarrhea, and are seeking medical care, we ask that you please wear a surgical mask while you are here. If you are visiting and have symptoms of respiratory illness, please consider connecting with your loved one at another time or in a different manner, such as through phone calls or virtually. Immunocompromised individuals are strongly encouraged to continue wearing masks while they are with us. We understand that patients may have health concerns, so our staff will wear a mask when asked to by a patient. Free surgical/procedural masks will remain available at entrances. Thank you for helping us protect our patients and staff.

Medical masks must be worn at all times at the Ravinder N. Agarwal Renal Center.

Resources for patients and visitors:

• Canadian Patients
• Patient Portal
• Event Calendar
• Cheer Cards
• Prevention & Wellness Programs
• Financial Assistance
• Find a Provider
• Nondiscrimination
• Billing
• Patient-Family Advisory Council
• Visitor Information

If you can’t find the information you need from the links above, or would like to speak with a member of our staff directly, contact us online today. A friendly member of our team will be happy to assist you.

Ogdensburg Convenient Care Clinic
315.394.9462

Canton Convenient Care Clinic.
315.379.4700

Visiting Hours